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Document Validation

Document validation is Optible's AI-powered check on files applicants upload. It reads documents and confirms that the information in them matches what's claimed in the application.

What Document Validation Does

When an applicant uploads a document, Optible checks:

  • Does this document exist and is it readable?
  • Does the document match the claim? — e.g. does the invoice show the correct amount?
  • Are key dates and names consistent?
  • Is there anything unusual? — mismatched dates, figures, or missing signatures

Optible extracts the actual data it finds and points to the specific part of the document where it found it (a citation).

Supported Document Types

  • Financial documents — Tax returns, invoices, receipts, bank statements, P&L statements
  • Energy bills — For grants with energy efficiency criteria
  • Proof of payment — Invoices marked paid, bank transfer receipts
  • Governing documents — Constitutions, trust deeds, incorporation certificates
  • Certificates and qualifications — Professional credentials, accreditation certificates
  • Letters of support — From partners, referees, or recommenders

How Citations Work

When Optible extracts a fact, it shows you what it found, where it found it (page number or highlighted text), and the confidence level. You can verify Optible's reading against the original document at any time.

Understanding Validation Flags

  • Mismatch — Document says something different from the application claim
  • Missing information — A required field isn't present in the document
  • Unclear document — File is blurry or damaged and can't be read
  • Inconsistency — Multiple documents tell different stories

Not every flag means rejection. It often means an assessor should follow up for clarification.

Reviewing Validation Results

Validation results appear on the Documents tab of each application showing status (Passed, Flagged, or Unable to Validate), extracted data, any flags, and a link to the original file.

Configuring Document Validation

Grant administrators can configure which documents trigger validation and what checks apply. Talk to your administrator to adjust validation settings for your grant.